Patient Portal

Request a Refill

Please monitor your medications to avoid a delay in refilling your medications. We recommend that you check the status of your medications before each physician office visit so that you can ask for refills while you’re in the office. Between visits, you can request a refill by calling the office during regular office hours, or by using this form.

Medication refills will not be given after business hours (no evenings, weekends or holidays) without the patient being seen by a physician.

Pain Medication Refills

Due to federal laws and pharmacy regulations, most narcotics/controlled substances (such as pain medication) cannot be telephoned in to the pharmacy. They can only be written and signed by a physician during normal business hours. These prescriptions must be picked up at the physician’s office during business hours by the patient or an authorized family member. Otherwise, the office will mail the prescription to your pharmacy to avoid a delay in refilling your medications. Any person picking up the prescription must be listed on the personal health information disclosure list to assure privacy and confidentiality is maintained.

If you are requesting pain medication when the office is closed, the on-call physician will direct you to visit an Emergency Department to be evaluated for pain management. Prescription medications are written with the intent that the contents of the medication will be used solely by the person for whom the prescription is written.

Refills by Phone

When calling the office, remember to have your pharmacy telephone number available for refills or new medications that may be prescribed for your symptoms. Please have an alternate pharmacy number available if your primary pharmacy is not open 24 hours a day, 7 days a week.

If you have not received information about your refill request by mid-afternoon on the day you called, please phone the office before 4 p.m. to assure that your request will be addressed. The on-call physician will not be able to assist with any medication refill requests.

Online Refills:

Please complete this form to request your medication refill. We will notify the pharmacy within one business day of your request. If you need a response more quickly, please call your physician’s office.