From OHC

May 13, 2020

At OHC, the health of our patients is always our priority. Whether you’re a patient, a caregiver, or are close to someone with cancer, you may have questions about COVID-19, also known as the coronavirus.

Patients with compromised immune systems, including many cancer patients, are more susceptible to viruses, including the coronavirus. Some cancer therapies, such as targeted drugs, steroids, as well as some cancer types, like blood cancers, can result in a weakened immune system.

Your Treatment at OHC

Very Important: If you have flu-like symptoms, you should call OHC before visiting our offices for scheduled appointments at 1-888-649-4800. This could include:

  • Fever
  • Cough
  • Shortness of breath

OHC is closely monitoring the coronavirus, including the latest updates from the Centers for Disease Control and Prevention (CDC).

The CDC-recommended protocols for healthcare providers regarding the coronavirus are aligned with OHC’s existing protocols for flu season. During flu season, we emphasize an array of preventative measures that protect our patients and staff from exposure to illness. OHC has added additional preventative measures during this time. These include:

  • If you have a homemade mask, we ask that patients and caregivers wear them when you come to our offices.
  • OHC is calling patients the day before their appointments to screen for symptoms.
  • OHC is screening all patients and their designated caregiver at the front desk.
  • OHC has implemented temperature screening on all patients and visitors who come to our offices.
  • Isolating patients who come into our locations exhibiting respiratory or flu-like symptoms.
  • No caregiver will be permitted in our treatment suites.
  • Caregiver may accompany patients into the exam rooms. A caregiver who is not present in the exam room will be asked to wait outside our office (ex: in their car).
  • If a caregiver screens positive for flu-like symptoms, they will be asked to leave our OHC office immediately.
  • Non-essential visitors (ex: vendors) are prohibited from our office at this time.
  • Additional cleaning per CDC guidelines has been implemented at all of our offices.

The CDC now recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission. The cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance. Click this link for information from the CDC about masks, including how to make one.

OHC has established telemedicine capabilities so that our existing patients can have access to our doctors for virtual visits from their home. All of our providers are able to offer this service. For more information, please click here.

Protect Yourself and Others

You, your caregivers and close contacts can take proactive measures to protect yourselves and those around you from the coronavirus and the flu, including these common-sense prevention steps:

  • If you have a homemade mask, we ask that patients and caregivers wear them when you come to our offices.
  • You should avoid contact with anyone, including a caregiver, who has traveled within or outside of the U.S. for at least 14 days upon their return. If you or anyone you have already been in contact with has traveled, please contact OHC at 1-888-649-4800 before visiting our offices. The Centers for Disease Control and Prevention (CDC) regularly updates travel advisories and information related to travel and the coronavirus. If your caregiver or any close contacts are sick, encourage them to seek medical attention, and avoid contact with them until they are well (ex: free from fever for at least 24 to 48 hours without medication).
  • Wash your hands thoroughly for at least 20 seconds and frequently. If soap and water are unavailable, use alcohol-based hand rub.
  • Cover coughs and sneezes with a tissue. Throw tissues in the trash.
  • Avoid touching your eyes, nose, and mouth.
  • Avoid contact with sick people.
  • Stay home if you are not well.
  • Avoid large crowds.
  • Disinfect surfaces frequently with household cleaning spray or wipe.

More Information

For more information on the coronavirus, OHC recommends the following resources:

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